You can refer patients to Best Practice via HealthShare's directory or via HealthLink's secure messaging exchange.
To learn how to refer patients using both HealthShare and HealthLink via Best Practice please watch the following video or refer to the steps outlined in the guide below.
Referring patients via HealthShare
Step 1: Open the Best Practice program and navigate to the letter writing feature
Step 2: From here select the referral template (in the left column) and navigate to the 'HealthShare' tab
In this section search for 'Telecare'
Step 3: Once you have selected Telecare, you will be able to write a general referral OR refer your patient to a specialist of your choosing
Select the green "Write referral" box to make a general referral or continue scrolling if you would rather refer your patients to a specialist of your choosing
Selecting the orange "Write referral" boxes will generate an auto-populated referral sheet with the specialist details already filled out
Referring patients via HealthLink
Step 1: From the Best Practice main page select the "View" drop down menu and navigate to "HealthLink Forms"
This will load the following page. From here create a new form - this will launch a separate browser window
Step 2: In the new browser window select the option to "Refer to Private Specialist"
Step 3 : In the Specialists & Referrals directory, search for Telecare
In the results page, select "Telecare" to navigate to our referrals page (seen below)
This page contains a list of all Telecare specialists - selecting a Doctor will allow you to view their specialty
Step 4: Select the specialist you would like to refer to and click the "E-Refer" button
This will launch a form that will be automatically populated with the patients details
On this form ensure you enter the reason(s) for referring the patient (in the "Requested Information" tab)
Further, ensure that all relevant supporting documentation is attached (in the "Attachments / Reports" tab)
Step 5: Click "Submit" to finalise your referral
