All Collections
General FAQs
Telecare appointments
Telecare appointments

Discover more information about Telecare appointments

Lina Xu avatar
Written by Lina Xu
Updated over a week ago

How do I book an appointment?

  • You can book a Telecare specialist appointment through our patient portal if you have a referral from your GP, or your GP can book it for you.
    Once we receive your referral, we will contact our specialists and organise the appointment for you.

How long are wait times to get an appointment?

  • Our average wait time is 1-2 weeks.

Can I book an appointment without a GP referral?

  • No. To book a Telecare specialist consultation, we require a valid referral from your GP. Patients can book specialists directly through our patient portal and we can contact your local GP on your behalf, however patients are still required to provide a referral to see a Telecare specialist.

If you'd like to find out more, you can speak to us through the Chat button in the bottom right corner of the page. You can also call our support help desk on (03) 9052 4872 or email us at:

Did this answer your question?