# Telecare Help Centre

> Help center for Telecare Australia

## General FAQs

- [Why should I use Telecare?](http://help.telecare.com.au/en/articles/6195796-why-should-i-use-telecare.md): Get to know Telecare
- [Getting Started with Telehealth](http://help.telecare.com.au/en/articles/6192323-getting-started-with-telehealth.md): Are you new to telehealth? Follow our easy-to-use guide below!
- [Telecare appointments](http://help.telecare.com.au/en/articles/6195880-telecare-appointments.md): Discover more information about Telecare appointments
- [How much does it cost?](http://help.telecare.com.au/en/articles/6195814-how-much-does-it-cost.md): Telecare specialist telehealth consultations are competitively priced

## Technical issues 

- [Troubleshooting Telehealth via Coreplus](http://help.telecare.com.au/en/articles/6250749-troubleshooting-telehealth-via-coreplus.md): a few tips and trip to troubleshoot on consultations on Coreplus

## Patient FAQs

- [After your telehealth appointment: Prescription and/or Diagnostic Test referral form](http://help.telecare.com.au/en/articles/6517380-after-your-telehealth-appointment-prescription-and-or-diagnostic-test-referral-form.md)
- [What do I do if I can't host telehealth at home?](http://help.telecare.com.au/en/articles/6195801-what-do-i-do-if-i-can-t-host-telehealth-at-home.md): Telecare is flexible for you consultation needs

## Doctor FAQs

- [How do I refer patients using Best Practice?](http://help.telecare.com.au/en/articles/6393790-how-do-i-refer-patients-using-best-practice.md): This guide will demonstrate how to refer your patients to Telecare specialists using Best Practice
- [As a doctor, how do I refer to Telecare?](http://help.telecare.com.au/en/articles/6195816-as-a-doctor-how-do-i-refer-to-telecare.md): Using the options below you can start referring to Telecare